Shipping policy
Last Updated: 4 June 2026
Thank you for shopping with Drapestories by Arpita. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.
1. Order Processing Time
All orders are processed within 1-2 days after payment confirmation.
- Orders are processed on business days only (excluding weekends and public holidays).
- During peak seasons, sales events, or holidays, processing times may be slightly longer.
- Customers will be notified if there is a significant delay in processing their order.
2. Shipping Methods
We offer the following shipping options:
- Standard Shipping
- Express Shipping (if available)
- Local Delivery (if applicable)
Shipping partners may vary depending on the delivery location and service availability.
3. Delivery Timeframes
Estimated delivery times are as follows:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | [3–7 BUSINESS DAYS] |
Please note that delivery estimates are not guaranteed and may vary based on location, weather conditions, courier delays, customs clearance, or other unforeseen circumstances.
4. Shipping Charges
We provide free shipping pan India.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email and/or SMS containing:
- Shipment details
- Tracking number
- Tracking link (where applicable)
Tracking information may take up to 24–48 hours to become active after shipment.
6. Delivery Delays
While we strive to ensure timely delivery, delays may occur due to:
- Weather conditions
- Courier service disruptions
- Public holidays
- High order volumes
- Customs inspections (for international shipments)
- Incorrect or incomplete shipping addresses
Drapestories by Arpita is not responsible for delays caused by third-party shipping carriers, but we will do our best to assist customers in tracking and resolving delivery issues.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- Delivery may be delayed or unsuccessful.
- Additional shipping charges may apply for re-delivery.
- We are not responsible for orders delivered to an address provided incorrectly by the customer.
8. Lost, Damaged, or Missing Packages
If your package is lost, damaged, or arrives with missing items, please contact us within 1-2 days of receiving your order.
Please provide:
- Order number
- Photos of damaged items (if applicable)
- Details of the issue
We will work with the shipping carrier to investigate and resolve the matter.
9. International Shipping
We currently DO NOT offer international shipping.
If international shipping is available:
- Delivery times may vary by destination country.
- Customers are responsible for any customs duties, taxes, import fees, or additional charges imposed by local authorities.
- Customs clearance processes may result in additional delays beyond our control.
10. Contact Us
If you have any questions about shipping or your order status, please contact us:
Drapestories by Arpita
Email: drapestoriesbyarpita@gmail.com
Address: The County Address, Ittangur, Sarjapur, Bangalore 562125
We are happy to assist you with any shipping-related inquiries.